Refund policy

Last updated: 13 October 2026.

We want you to be happy with GlideDeck, which is why there is a full 14-day trial before you buy: please try it with your own music on your own computer first.

Refunds

If GlideDeck isn’t right for you, you can ask for a full refund within 14 days of purchase, for any reason.

Purchases are made through Paddle.com, our reseller and Merchant of Record, which handles refunds. To ask for one:

• use the link in your Paddle receipt email, or visit paddle.net and look up your order; or
• write to us at support@glidedeck.app with your order number, and we’ll arrange it with Paddle.

The refund goes back to the original payment method. When a licence is refunded, its key is revoked and GlideDeck returns to its unlicensed state on the computer where it was activated (your mixes still open and play).

Your statutory rights

This policy doesn’t affect your rights under the consumer law of your country.