Privacy policy

Last updated: 13 October 2026.

Drizzzle, Woluwe-Saint-Pierre, Bruxelles, Belgium (“we”) is responsible for the personal data described here. Contact: support@glidedeck.app.

What we collect, and why

When you buy. Payment is handled by Paddle.com, our Merchant of Record. Paddle collects your payment details, billing address and email to process the order, charge tax and fight fraud, under Paddle’s privacy policy. We never see your card details. Paddle tells us what was bought and the email address it was bought with.

Your account on the site. Your email address (to sign you in with emailed links and to keep your licence keys), an optional name to put on the licence, and the licences you own. We also keep a security log of sign-ins (time, IP address, device) to protect the account.

Free trial. Starting the trial signs you in to the site with your email address and records, with your account, an anonymous identifier of the computer (not your hardware details), its name and when the trial started, so each person and each computer gets one trial.

Licence activation. When GlideDeck activates, it sends your licence key, an anonymous identifier of your computer (not your hardware details) and the computer’s name, so the licence can be bound to your computers and moved. At most once a day GlideDeck asks whether a licence was revoked. No audio, library, mix or usage data is ever sent.

Support. What you write to us, and our replies.

The site. Our server keeps standard request logs (IP address, time, page, browser) for security and to fix problems, for a limited time. The site sets no advertising or tracking cookies and uses no analytics. Your sign-in is kept in your browser’s local storage.

Performing the contract (your purchase, licence and account), our legitimate interest (security, preventing licence abuse, answering you), and legal obligations (tax records, held by Paddle).

Who processes data for us

Paddle.com (payments, tax, invoices, refunds); Resend (sending sign-in and licence key emails); Cloudflare (the site’s domain name, forwarding mail sent to support@glidedeck.app, and storing our backups, encrypted before they leave our server). The site and the licence server run on our own server, in Belgium.

How long we keep it

Account and licence records for as long as the licence exists, so you can always get your key back and move it. Request logs: up to 90 days. Encrypted backups: 90 days. Support email: 24 months after the last message. You can ask us to delete your account at any time; your licence then can no longer be recovered or moved.

Your rights

You can ask for a copy of your data, its correction or deletion, to restrict or object to processing, and for data portability, by writing to support@glidedeck.app. You may complain to your data protection authority; in Belgium, the Data Protection Authority.

Changes

We’ll post any change here, with a new date.